What We Collect and Why
When you create a jackcom account, we collect your name, email address, date of birth, and the state you're accessing from — standard identity verification that applies in every eligible state. If you fund your account via PayPal or Venmo, we receive a transaction reference and
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confirmation from those services; we do not store your full PayPal password, card number, or bank login. Play+ card activity is logged as a transaction reference and balance confirmation only. We also collect device and session data: your IP address, browser type, and which pages you
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loaded. This helps us detect suspicious logins and maintain account security. We use cookies to keep you logged in between sessions and to remember your preferred deposit method — you can clear these in your browser settings at any time. Your betting and game history is
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stored on our servers and tied to your account ID. We use this to calculate your account balance, process withdrawals, and respond to any account disputes. We do not sell this history to third-party advertisers. If you are in a state where sports betting is regulated,
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we may share verification data with the relevant state licensing authority as required by law. This is a legal obligation, not a marketing function. Outside of that requirement, we share data only with our payment processors — PayPal, Venmo, Play+ — and our fraud-detection provider, both
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under strict data-processing agreements. You can request a full export of your account data or ask us to delete your account by emailing privacy@jackcom.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.